That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anybody that play TERA or Closers, please sleep guaranteed, help for many games will stay.
This short article shall be updated as more info becomes available. Please choose that is“Follow bookmark this site and refer back for updates.
Choose your platform below to understand solution information that is moving have actually currently available.
Windows
Gameforge are going to be taking over publishing of TERA Computer in united states, due to their servers set to get real time November 12.
Account Migration web page: it is possible to finish Account Migration any moment. In the event that you complete account migration before En Masse servers go offline, you will definitely nevertheless be in a position to play until that date.
- Account Migration is available . To make sure your bank account information is preserved and transported, please Account that is complete Migration this era. Go directly to the Account Migration web web page to begin with.
Migrate your account to unlock event that is special from Gameforge and guarantee your EMP stability and development can be found appropriate whenever Gameforge’s united states servers available.
In the event that you migrate it is possible to carry on playing on En Masse servers until that date.
- EMP money can no much longer be bought.
- EMP can certainly still be invested in-game, and items will stay available until servers get offline at En Masse.
- EMP Transfer Ideas.
Elite reputation subscriptions are no longer available.
Recurring payments for current Elite reputation subscriptions are disabled.
Elite reputation vouchers can certainly still be bought through the in-game store utilizing staying EMP stability.
Players that has a working elite membership will enjoy TERA Club advantages on Gameforge servers too. (Remaining membership time will likely to be carried over.)
Elite registration voucher things will perhaps not work with Gameforge servers, so please make use of many of these things ahead of the host shuts down.
En Masse Ecosystems
- Brand brand brand New Account creation – new game account creation is disabled. Nonetheless, all present active reports can still log on to handle their account and get on our games.
- Online store – we now have closed our web shops for several services and products. In-game stores will continue to record products that are available.
- Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
- Discussion boards – The TERA discussion boards stay available. We might upload player that is future to the News and Announcement area.
- Discord – Gameforge’s formal TERA Discord server
- Social media marketing reports – En Masse will continue to handle the Facebook web web page that can there share player communications until solution has transitioned to Gameforge. (take note that the Twitter account happens to be polish hearts handled by the brand brand new publisher of TERA for system, therefore will not provide TERA information that is PC-related. The TERA Instagram account (official_tera) happens to be perhaps perhaps not active.)
- Support – help will transfer in the date that is same we transfer the overall game solution. Up to that time, En Masse continues to provide support. When the transfer of solution occurs, you will have to contact the brand new publisher’s customer care group for almost any problems with TERA.
Will items that are account-bound held?
- This can be presently perhaps not planned therefore players are encouraged to claim as numerous of those products because they require ahead of the server closes.
Do i must do prepare any such thing before servers near?
- Please claim all products in your item claim, item broker, mailbox and guild bank before the host shuts down, as unclaimed things might be lost otherwise.
- Please additionally remember to trade all of your token products ahead of the host shuts down as many of them could have content that is different won’t work anymore a short while later.
What goes on to my TERA Rewards Levels?
- The Rewards-System had been system unique to En Masse that isn’t for sale in some other TERA area. As a result, it unfortunately won’t be possible to move any status or progress with this.
- Please see Gameforge’s Transfer FAQ to get more details.
More information in connection with transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and products can be found regarding the Krafton servers after acceptance for the account transfer stipulations (upon establishing the overall game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has generated an official that is new Console Discord host
- Social media marketing reports – Krafton has taken over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
PlayStation
En Masse isn’t any longer offering help for TERA Console. Please contact publisher that is new’s help group for help
extra information concerning the transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and products can be found in the Krafton servers following acceptance of this account transfer conditions and terms (upon establishing the video game).
- EMP money can no much longer be bought.
- EMP Transfer Information
En Masse Ecosystems
- Forums – The TERA forums remain online.
- Discord – Krafton has generated a brand new official tera Console Discord host
- Social media marketing reports – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
Just What next?
If you have tried all of this and nevertheless require assistance, you will find community of gamers on our discussion boards or perhaps you can contact help.